FAQs

TVTM RESPONSE TO COVID-19

We hope you are staying healthy, mind, body, and spirit, admit these challenging and crazy times we are now living in. No matter who or where you are in the world, you no doubt have felt the effects in some way or another. We want to say thank you if you are on the front lines of this pandemic. And for those of you who are self-isolating - thank you for staying home!

 

Talk Vegan FAQs

Yes! We are taking extra measures by sanitizing surfaces and all items in your order! Your health and safety are of the upmost importance to us!

Yes! It is important to us that we work with manufacturers that share our values of promoting a kind and just world. Please go to About Us to learn more.

Yes! Our new 100% biodegradable mailers, from Canadian company Friendly Mailer, are paving the way for the future! They are tear-proof and water-resistant, made with D2W biodegradable materials, and have a 2-year lifespan.

To keep your clothing in the best condition, please always wash in cold water and hang or lay flat to dry.

TIPS

Do not put tote bags in the dryer as this will cause shrinkage!

All sweaters are made from 30% bamboo and 70% organic cotton. All tees (are pre-shrunk!), totes, toques, and dad hats are 100% cotton.

You bet! If you have an item or size that isn't selling, we will happily exchange it for the size/ colour/ style you do need. We will even cover the return shipping.

If you would like to exchange or return an item, please email us to receive further instructions on redeeming your free return shipping label! 

Free shipping on orders $100 or more in North America.

Please type in your address at checkout to calculate the shipping rate for your country.

If you are purchasing outside of Canada, you will be liable for all import duties, customs, and taxes. These will be due at the point of, or after, delivery.

All duties, customs, and taxes levied by the country your order is being shipped to.

Canada, United States of America, Finland, France, Germany, Hungary, Ireland, Italy, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, Bahamas, Barbados, Costa Rica, Cuba, El Salvador, Guatemala, Haiti, Honduras, Jamaica, U.S. Outlying Islands, Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Australia, Cook Islands, Fiji, New Zealand, Mexico

We will email you a tracking number when your order has shipped. This tracking number may take a few days to update.

Canadian orders will be received within 3-7 business days.

For customers who live outside Canada, your order will be received within 5-15 business days. Duty rates may apply.

Please note that delivery times may be delayed during this time. We ask for your patience as we process your order!

If your item has already been shipped, unfortunately, you are not able to change your order.

We will happily accept returns and exchanges on any full price, unworn and like-new merchandise, or damaged/ defective product. We will even cover the return shipping! 

Sale, discontinued and worn items are not eligible for a refund.

You should receive an order confirmation email shortly after you place an order. If you didn't receive one, please do the following:

  1. Check your spam folder!
  2. Verify that the email address with your order is correct.
  3. If the email you provided was incorrect, please send an email with the correct address, and we’ll have the confirmation resent asap.
  4. If the email address you provided was correct, but you could not find the order confirmation, send an email to email and we will resend it. 

If your order is marked as delivered but you have not received it, please follow the steps below:

  1. Double-check the address you provided is correct.
  2. Contact your local post office.
  3. Email Us for further support.

INTERNATIONAL ORDERS

For international orders, if the tracking says your order was delivered but you still have not received it, please contact customs asap. You may need to pick up your package.

If the package is not picked up within three days, the order will be returned to us. We will be able to reship your order, however, you will have to pay the postage fee again.

Head to the Wholesale Page on our website to set up your account today! Shoot an email for all your wholesale inquiries.

Yes! We stock tees, tanks, totes, toques (try saying that really fast lol), caps, and stickers, and we wholesale these at fixed prices based on 60% of profits going to you, the retailer. To view pricing, please apply for a wholesale account with us.

The Talk Vegan To Me Difference

The Talk Vegan To Me Difference

We can all do our part to create a clean, healthy planet. From buying locally made apparel that is eco-friendly, vegan, ethical, and sustainable to sharing information through conversation that contributes to increased awareness and knowledge about vegan culture. 

Talk Vegan To Me Clothing wants to facilitate the conversation by offering clothing apparel that is designed with the well-being of our planet kept in mind. We wish to give back to the animals as much as we can and in doing so encourage our local communities to support ethical fashion. Explore our site, shop online, and reach out to us through our contact form with any questions or comments. We would love to hear from you.

Join Our Vegan-Conscious Community

At Talk Vegan To Me Clothing, we believe it is our responsibility to take into consideration the welfare of our planet in the development of each of our products. We are committed to sustainability and source only the most innovative, animal and earth-friendly materials we can find.

With ethically made, cheeky clothing designs, Talk Vegan To Me Clothing is creating a community of consumers who are passionate about veganism and who wish to be socially conscious about what they wear and how it impacts the environment.

We invite you to explore our site, shop online, and reach out to us through our contact form with any questions or comments.

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