Frequently Asked Questions
How long will it take for my order to come if I live WITHIN Canada?
Your order will be recieved within 3-7 business days.
How long will my order take if I live OUTSIDE Canada?
Your order will be received within 5-15 business days. Duty rates may apply.
Do you offer returns or exchanges?
Returns and exchanges must be done with 30 days. All items on sale are final.
Customer is responsible for all returned shipping costs (unless product is defective or we made an error in your shipping). Item must be unused and in original packaging. Must be returned with invoice, phone number, email and proper instructions for new item exchanged item.
Are your products local, sustainable and ethically made?
Yes! Our products are sourced from L.A using eco-conscious manufacturing practices. We also work with a local small business in Calgary, AB, in the final steps of our design process.
Do you have a Size Guide?
Do you have any questions? We'd love to answer them!
For all general inquiries please fill out the form below or send an email to firstname.lastname@example.org.
For all inquiries related to our TVTM Brand Ambassador/ Influencer Program or Social Media please send an email to email@example.com.