Frequently Asked Questions
How long will it take for my order to come if I live WITHIN Canada?
Your order will be received within 3-7 business days.
How long will my order take if I live OUTSIDE Canada?
Your order will be received within 5-15 business days. Duty rates may apply.
Do you offer returns or exchanges?
All unworn items in original condition can be returned. Please email us at email@example.com and we will provide the shipping address. Refunds will be processed upon receipt of your returned items in which you can repurchase the correct size. Customer is responsible for all returned shipping costs (unless product is defective or we made an error in your shipping). Returns and exchanges must be done within 30 days from your purchase date. All sale items are final sale.
Are your products local, sustainable and ethically made?
Yes! Our products are sourced from Canada or the U.S.A using eco-conscious manufacturing practices. We also work with a local small business in Calgary, AB, in the final steps of our design process.
Do you have a Size Guide?
Do you have any questions? We'd love to answer them!
For all general inquiries please fill out the form below or send an email to firstname.lastname@example.org.
For all inquiries related to our TVTM Brand Ambassador/ Influencer Program or Social Media please send an email to email@example.com.